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The 5 essential metrics for selecting a business services outsourcing partner

You have decided to cut costs and hassles and outsource routine business tasks. Now, how will you select an outsourcing partner?

Business will boost growth and profits by outsourcing routine business services.

Outsourcing is almost standard practise for businesses in today’s dynamic markets. As businesses look to  expand and improve profitably, there are many benefits that accrue to those that do it right. One of the keys to success is to be able to select the right outsourcing partner.

Following these 5 Essential Metrics will help you to find the right outsourcing partner.

The Metrics

  1. Expertise. Does the partner have sufficiently qualified and experienced staff to deliver the services you seek? If you wish to outsource accounting and book keeping services, the partner should employ a Chartered Accountant and othe rfinance professionals.
  2. Data Protection. Does the partner have clear data protection procedures in place?
  3. Technology. Does the partner exhibit an appreciation of the advancements in technology and business practices that would impact your business?
  4. Flexibility. Can the partner scale up the services you seek rapidly? One of the benefits of outsourcing is that you can, with minimum fuss, add additional services to what you seek.
  5. Clarity. Is the partner clear about what services you require, the cost, lead time and delivery standards?

It is, after all, a $300 billion Industry.

The services outsourced include:

  • Finance & Accounting
  • Human Resource
  • Knowledge Processes
  • Security
  • Procurement
  • Customer Services

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